Guest Services & Relations
Our Guest Relations team is here to support you during your time at ACC Liverpool. Whether you need assistance with guest registration, help with conference packs, or a recommendation for an important client dinner, they understand the pressure on organisers and are here to help.
We provide an excellent range of high quality guest services to ensure your event at ACC Liverpool is both successful and enjoyable. Among these is our Guest Relations desk, a one-stop shop for clients, exhibitors and delegates.
Guest registration services
At ACC Liverpool, we believe that you never get a second chance to make a first impression. Guest registration is a vital element of a successful event, but can often be the last thing to be considered.
To help you make the best impression on your attendees, we can manage this aspect of your event on your behalf to ensure the welcome and guest registration process is aligned to your event objectives and representative of your brand values.
Conference packs
As part of our guest services and relations, ACC Liverpool can organise for you to have a printed conference pack. Personalised with your corporate image, this can help your delegates be more prepared for those important meetings; all while advertising your logo or brand to the wider venue.
Our team can source and custom design delegate bags and promotional items to suit any budget, so you can offer a bespoke service for your guests.
Transfer services
Our Guest Relations team is happy to take care of your transport needs, leaving you free to concentrate on the real focus of your event. Whether it’s a coach transfer to collect your delegates from the airport, or simply a shuttle service across Liverpool, we can cater for all your travel needs to help your event run smoothly on the day.
Delegate concierge
The Guests Relations team is also on hand to provide a friendly concierge service for your delegates before they arrive in the city, and for the duration of your event.
From restaurant bookings or recommendations, to printing and taxi services, the team will ensure their visit to ACC Liverpool is an enjoyable one; allowing you to focus your attention on other event details.