Privacy Notice

Our Privacy Notice

The ACC Liverpool Group may require certain details and “personal information" from you (i.e. information that relates to you and enables you to be identified). This may include your name and email address. This notice sets out a summary of how The ACC Liverpool Group collect and use your personal information.  You can find full details in our Privacy Policy below.

 A PDF of our Privacy Policy and Cookie Policy can be downloaded here. 

Who We Are

The ACC Liverpool Group Limited (ACC Liverpool Group, we , our , us )

Use of Personal Information

The ACC Liverpool Group may use your personal information to assist and enable the ACC Liverpool Group to provide its services to you. We may also collect personal information about your visits to our website(s) in order to help to personalise your experience. Some personal information we require that you provide in order for us to be able to provide the services. Other information is voluntary. We will make it clear which personal information you have to give at the point of collection.  

Your Rights

You have the following rights under the data protection laws:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling
  • The right to complain to the ICO (the Information Commissioner's Office). The ICO is an independent body responsible for making sure that organisations comply with data protection laws.

Contact us and questions

If you wish to make a request of your rights, or if you have any questions or concerns about how we handle your personal information, please write to us by email to or by post to Data Compliance Manager, The ACC Liverpool Group, Kings Dock, Liverpool Waterfront, Liverpool L3 4FP.

You have a right to object to direct marketing from us, if you would like for us to stop marketing to you, please email or click on the ‘unsubscribe’ link that appears in all emails we send. 

About us

We are what is known as the “data controller” of the personal information you provide to us. This term means we control the way your personal information is used and processed. We are registered with the UK Information Commissioner’s Office (ICO) Our registration number is Z2822606.

 ACC Liverpool, Convention Centre Liverpool, Ticket Quarter, Exhibition Centre Liverpool and M&S Bank Arena are trading names of The ACC Liverpool Group Limited.  The ACC Liverpool Group Limited, a company incorporated in England with registered number 5204033 (VAT number 902 5534 7) and having its registered office at Kings Dock, Liverpool L3 4FP (“The ACC Liverpool Group”). The ACC Liverpool Group Ltd is a company controlled by a local authority within the meaning of Part V Local Government and Housing Act 1989. The controlling authority is Liverpool City Council.