Client Account Manager

Closing Date 20 May 2019
Job Closed: Sorry, applications for this job are now closed.

Contract Type: Permanent

Salary: Competitive

Hours: 1950 annualised

The ACC Liverpool Group, manages Liverpool’s world class campus venue ACC Liverpool, Exhibition Centre Liverpool and M&S Bank Arena Liverpool, as well as ticketing agency Ticket Quarter. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to showcase exhibitions, developing our offer over the last decade to that of a world class provider of venue and event services. The successful candidate will be responsible for graphic design output for the Group’s marketing campaign activity, e-mails, online graphics, promotional material and wire-framing bespoke microsites for ticketing clients.

The ACC Liverpool Group Ticketing Solutions Business Unit offers an end to end ticketing solution to The ACC Liverpool Group Venues which include M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool.

The service offered to both The ACC Liverpool Group and external Companies includes Ticketing infrastructure, on site box office solutions, industry expertise, sales and marketing and promotions support and a first class contact centre.

An exciting opportunity has arisen within our Ticketing team for a Client Account Manager looking to take on a varied and challenging role within the Ticketing department. The role will be responsible for the set-up of shows and events on Audience View ticketing system and managing event ticket sales on a day to day basis. We are looking for an enthusiastic individual who can work as part of the team to develop and manage client relationships, ensuring excellent customer care is maintained across all ticketing clients.

The successful candidate will have experience within a Concert/Theatre venue or similar environment, along with knowledge of Ticketing Systems and understanding of ticketed events. The candidate will have excellent organisational skills and the ability to manage multiple priorities.

Problem solving ability, self-motivation and the ability to work as part of a team and independently with minimal supervision are essential for success in this role. The successful candidate will also demonstrate excellent customer service and communication skills.

In addition to the above, the candidate will need to be enthusiastic and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story this could be just the job for you.

To apply for this role, please download and complete The ACC Liverpool Group Application Form. 


Please note that your Application Form must be sent to

Closing Date: 20 May 2019
Interview Date: TBC

For further information please contact the HR Team on 0151 239 6084 or email