Looking after you
ACC Liverpool’s renowned Delegate Services provide you with all you’ll ever need for a successful event, from concierge services to freshly prepared lunches, creative spaces to expert advice on spending time in Liverpool…all within an inspirational waterfront setting.
We want delegates to enjoy Liverpool. That’s why every delegate receives a unique ACC Liverpool Delegate Card on arrival. The card is packed with attractive offers, discounts and tailored privileges for a range of bars, restaurants, hotels and attractions throughout Liverpool.
At ACC Liverpool we pride ourselves on our attention to detail and high quality of customer care. Innovative and unique, we provide a range of services on site to make your visit to ACC Liverpool as smooth and enjoyable as possible.
Internet connectivity is essential for any event, for both organisers and delegates. At ACC Liverpool fast and reliable Wi-Fi access is built into the venue’s infrastructure, affording you essential Internet access throughout your time with us.
Why not use our fully-equipped Business Centre as your virtual office? At ACC Liverpool we offer a dedicated area with connected PCs, printers, fax, foreign exchange and more. Stay in touch with business while getting the most from your event.
You have lots of questions – we have plenty of answers! Our FAQ database covers some of the more commonly asked questions. If you need to know anything that we haven't covered, just pick up the phone and speak to our customer services team.
Covered, secure parking is available at ACC Liverpool. The facility is just a few steps away from the venue while restaurants, bars and hotels are also within easy walking distance.
Have You Considered?
Liverpool is a vibrant, modern city, proud of its rich heritage and renowned for its friendly people. Visit Liverpool and enjoy everything it has to offer. Here is just a sample of what's available.
Mercure Liverpool Atlantic Tower
Mercure Liverpool Atlantic Tower is a 4 star hotel located within walking distance of the venue, in the ideal location for your visit to Liverpool. The hotel is perfectly placed to show you the vibrant city and boasts superb views over the Liver Buildings and River Mersey.Visit website
Located in the centre of the Liverpool ONE leisure and retail complex and just 10 minutes’ walk away, the Hilton Liverpool hotel offers stylish accommodation, contemporary dining and event space, all within walking distance of Liverpool’s cultural and leisure attractions.Visit website
Chaophraya and Palm Sugar Lounge (Thai)
Chaophraya and Palm Sugar Lounge are conveniently located in Liverpool ONE, just across from the venue. Chaophraya and Palm Sugar serve authentic Thai cuisine and cocktails.Visit website
From high street favourites to high end boutiques Liverpool ONE offers a shopping experience unlike any other. Enjoy dinner on the restaurant lined Leisure Terrace overlooking Chavasse Park or maybe drinks in Browns or WOW Bar.Visit website
City Central Shopping
The beating heart of Liverpool’s retail scene, just minutes away from the venue, City Central Shopping comprises five shopping centres, two hotels, two theatres and more than 400 shops, so there’s something for everyone and every budget.Visit website
The Wheel of Liverpool
Located on site, the imposing Wheel of Liverpool has 42 fully enclosed and air-conditioned capsules, which offer riders breathtaking views of the city, the Welsh mountains and – of course - the World Heritage Site waterfront.Visit website
From high street favourites to high-end boutiques, your
fabulous shopping experience is a short stroll from
the venue. Stores open until 8pm weekdays, so
there’s plenty of time to hit the shops.