Ease of access

We aim to provide a safe and enjoyable experience for all our customers attending any event at our venue. ACC Liverpool is easily accessible for wheelchair users or those with specific access requirements.

Visitors and their personal assistants will find ACC Liverpool easily accessible.

There is ramp and lift access to conference rooms and halls internally. The auditorium features accessible bays and there are accessible toilets on all floors. ACC Liverpool also has hearing induction loops available.

Parking and Access

There is accessible parking available close to the venue for those that require it.

Car parking is available at a nearby retail complex, with 3,000 spaces spread across three sites. Options include car parks open 24 hours.

Q-Park Liverpool ONE 35 Strand Street L1 8LT

Q-Park Hanover Street Gradwell Street L1 5AQ

Q-Park John Lewis  17 Liver Street, L1 8LJ

Albert Dock

Seating and Toilets

The auditorium is the only fixed seating room within ACC Liverpool, excluding the arena. The auditorium includes 33 accessible bays each with accompanying seat for a personal assistant. Other seated areas within the auditorium are only accessible via the use of steps. There are several accessible toilets throughout the convention centre, including four for the auditorium.

Assistance Dogs and Hearing Loops

Assistance dogs are welcome at ACC Liverpool. We also have hearing induction loops available.

Changing Places Toilet

With the construction of Exhibition Centre Liverpool, our sister venue next door, we are pleased to be able to offer our customers the use of a Changing Places toilet.

Access to this facility in the adjoining building is a level-access, short walk away from the Arena (approximately 10 minutes), with areas having a slight incline but it is all undercover and our stewarding are trained on helping get you there.

The Changing Places Toilet facilities include:

  • a height adjustable adult-sized changing bench
  • a tracking hoist system, or mobile hoist if this is not possible.
  • adequate space in the changing area for the disabled person and up to two carers
  • a centrally placed toilet with room either side 
  • a screen or curtain to allow some privacy.
  • wide tear off paper roll to cover the bench
  • a large waste bin for disposable pads
  • a non-slip floor.

Please note, our staff are unable to assist within the Changing Places toilet.

Have You Considered?
Liverpool's Finest

Liverpool is a vibrant, modern city, proud of its rich heritage and renowned for its friendly people. Visit Liverpool and enjoy everything it has to offer. Here is just a sample of what's available.


Pullman Liverpool Hotel

Pullman Liverpool Hotel

Pullman Liverpool, voted Hotel of the Year 2019, is one of the city's most stylish hotels. Conveniently integrated into the Liverpool event campus, this contemporary hotel offers 216 comfortable rooms and suites, and a top-notch menu to suit every taste thanks to signature dishes in the on-site Marco Pierre White Wheelers of St James’s

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Eat & Drink



Wheeler's of St. James's Liverpool in the Pullman Liverpool Hotel is located at Kings Dock next to the venue. Wheeler's reputation has been built on seafood, however the menu offers a variety of meat and vegetarian dishes that make it accessible to all.

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Liverpool ONE

Liverpool ONE

Located by the city’s iconic waterfront, Liverpool ONE is one of Europe's leading retail and leisure destinations. With more than 170 stores, bars and restaurants, a 14 screen cinema and even a park, you’ll always have a fun packed day here.

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City Central Shopping

City Central Shopping

The beating heart of Liverpool’s retail scene, just minutes away from the venue, City Central Shopping comprises five shopping centres, two hotels, two theatres and more than 400 shops. There’s something for everyone and every budget.

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British Music Experience

British Music Experience

The British Music Experience tells the story of British Music through costumes, instruments, performance and memorabilia from the Beatles and Bowie to Adele, Oasis and The X Factor.

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Liverpool ONE

Liverpool ONE

From high street favourites to high-end boutiques, your fabulous shopping experience is a short stroll from the venue. Stores open until 8pm weekdays, so there’s plenty of time to hit the shops.

Visit website