Ease of access
We aim to provide a safe and enjoyable experience for all our customers attending any event at our venue. ACC Liverpool is easily accessible for wheelchair users or those with specific access requirements.
Visitors and their personal assistants will find ACC Liverpool easily accessible.
Parking is adjacent to the venue with dedicated accessible spaces. There is ramp and lift access to conference rooms and halls internally. The auditorium features accessible bays and there are accessible toilets on all floors. ACC Liverpool also has hearing induction loops available.
The Liverpool Waterfront Car Park is approximately 30 metres from the entrance to ACC Liverpool. It includes 79 accessible spaces and ramped access. A fee is payable to park in the accessible bays. There is level access from the piazza and ramped access from the riverside areas immediately outside ACC Liverpool, and lift access to the multi-purpose Hall 2, the auditorium seating areas and breakout rooms. Unfortunately we are unable to provide wheelchair hire at ACC Liverpool.
The auditorium is the only fixed seating room within ACC Liverpool, excluding the arena. The auditorium includes 33 accessible bays each with accompanying seat for a personal assistant. Other seated areas within the auditorium are only accessible via the use of steps. There are several accessible toilets throughout the convention centre, including four for the auditorium.
Assistance dogs are welcome at ACC Liverpool. We also have hearing induction loops available.
With the construction of Exhibition Centre Liverpool, our sister venue next door, we are pleased to be able to offer our customers the use of a Changing Places toilet.
Access to this facility in the adjoining building is a level-access, short walk away from the Arena (approximately 10 minutes), with areas having a slight incline but it is all undercover and our stewarding are trained on helping get you there.
The Changing Places Toilet facilities include:
- a height adjustable adult-sized changing bench
- a tracking hoist system, or mobile hoist if this is not possible.
- adequate space in the changing area for the disabled person and up to two carers
- a centrally placed toilet with room either side
- a screen or curtain to allow some privacy.
- wide tear off paper roll to cover the bench
- a large waste bin for disposable pads
- a non-slip floor.
Please note, our staff are unable to assist within the Changing Places toilet.
Have You Considered?
Liverpool is a vibrant, modern city, proud of its rich heritage and renowned for its friendly people. Visit Liverpool and enjoy everything it has to offer. Here is just a sample of what's available.
Mercure Liverpool Atlantic Tower
Mercure Liverpool Atlantic Tower is a 4 star hotel located within walking distance of the venue, in the ideal location for your visit to Liverpool. The hotel is perfectly placed to show you the vibrant city and boasts superb views over the Liver Buildings and River Mersey.Visit website
Located in the centre of the Liverpool ONE leisure and retail complex and just 10 minutes’ walk away, the Hilton Liverpool hotel offers stylish accommodation, contemporary dining and event space, all within walking distance of Liverpool’s cultural and leisure attractions.Visit website
Chaophraya and Palm Sugar Lounge (Thai)
Chaophraya and Palm Sugar Lounge are conveniently located in Liverpool ONE, just across from the venue. Chaophraya and Palm Sugar serve authentic Thai cuisine and cocktails.Visit website
From high street favourites to high end boutiques Liverpool ONE offers a shopping experience unlike any other. Enjoy dinner on the restaurant lined Leisure Terrace overlooking Chavasse Park or maybe drinks in Browns or WOW Bar.Visit website
City Central Shopping
The beating heart of Liverpool’s retail scene, just minutes away from the venue, City Central Shopping comprises five shopping centres, two hotels, two theatres and more than 400 shops, so there’s something for everyone and every budget.Visit website
The Wheel of Liverpool
Located on site, the imposing Wheel of Liverpool has 42 fully enclosed and air-conditioned capsules, which offer riders breathtaking views of the city, the Welsh mountains and – of course - the World Heritage Site waterfront.Visit website
From high street favourites to high-end boutiques, your
fabulous shopping experience is a short stroll from
the venue. Stores open until 8pm weekdays, so
there’s plenty of time to hit the shops.